Effective Date: January 2, 2025
TradeSynx (the "Company") establishes and discloses the following Privacy Policy in accordance with Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to promptly and smoothly handle related grievances.
The Company processes personal information for the following purposes. Personal information being processed is not used for purposes other than the following, and if the purpose of use changes, necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act will be implemented.
The Company processes and retains personal information within the period of retention and use of personal information under laws or the period of retention and use of personal information consented to when collecting personal information from data subjects.
The following information is retained in accordance with relevant laws such as the Act on Consumer Protection in Electronic Commerce, the Framework Act on National Taxes:
The following information is retained in accordance with trade-related laws such as the Foreign Trade Act and the Customs Act:
Even if a member withdraws, the information is retained for the above statutory retention period and is destroyed without delay after the retention period expires.
Required Items:
Optional Items:
Required Items:
Required Items (information that must be entered to use the service):
Required Items:
The following information may be automatically generated and collected during the process of using the Service:
The Company processes personal information only within the scope specified in Article 1 (Purpose of Processing Personal Information), and provides personal information to third parties only when it falls under Articles 17 and 18 of the Personal Information Protection Act, such as consent from the data subject or special provisions of law.
Recipient: Forwarder (logistics company) designated by the Member
Purpose of Provision: Provision of logistics services, shipping operations, B/L issuance, customs clearance, etc.
Items Provided:
Retention and Use Period: 5 years after completion of logistics service (in accordance with relevant laws such as the Customs Act)
Right to Refuse and Disadvantages: Data subjects have the right not to consent to the provision of personal information, but if consent is refused, the use of logistics services may be restricted.
Recipient: Buyers transacting with the Member
Purpose of Provision: Quotation provision, order confirmation, trade document provision
Items Provided:
Retention and Use Period: 5 years after completion of transaction (in accordance with relevant laws such as the Electronic Commerce Act)
Recipient: Payment gateway companies (PG companies)
Purpose of Provision: Processing of service usage fee payments
Items Provided:
Retention and Use Period: 5 years after payment completion (in accordance with the Electronic Commerce Act)
The Company consigns personal information processing tasks as follows for smooth personal information processing.
When entering into a consignment contract, the Company specifies in documents such as contracts matters concerning the prohibition of processing personal information for purposes other than the performance of consigned tasks, technical and managerial protection measures, restrictions on re-consignment, management and supervision of consignees, and responsibilities for damages in accordance with Article 26 of the Personal Information Protection Act, and supervises whether consignees safely process personal information.
If the content of consigned tasks or consignees change, we will disclose it without delay through this Privacy Policy.
Data subjects may exercise the following rights related to personal information protection against the Company at any time:
The exercise of rights under Paragraph 1 can be made to the Company in writing, by email, by facsimile (FAX), etc., in accordance with the form set forth in Annex 8 of the Enforcement Rules of the Personal Information Protection Act, and the Company will take action without delay.
If a data subject requests correction or deletion of errors in personal information, the Company will not use or provide the personal information until the correction or deletion is completed.
The exercise of rights under Paragraph 1 can be made through a legal representative of the data subject or an authorized agent. In this case, a power of attorney in accordance with the form set forth in Annex 11 of the Enforcement Rules of the Personal Information Protection Act must be submitted.
The Company does not collect personal information of children under 14 years of age in principle. However, collection is possible with the consent of a legal representative.
The Company destroys personal information without delay when personal information becomes unnecessary, such as when the retention period of personal information has elapsed or the purpose of processing has been achieved.
Even if the retention period of personal information consented to by the data subject has elapsed or the purpose of processing has been achieved, if personal information must continue to be preserved according to other laws, the personal information is moved to a separate database (DB) or stored in a different storage location.
When a data subject requests membership withdrawal, information is immediately destroyed except for information subject to legal retention obligations.
In the case of information that must be retained according to laws, it is destroyed without delay after the corresponding retention period has elapsed.
The Company takes the following measures to ensure the safety of personal information:
The Company uses 'cookies' that store and frequently retrieve usage information to provide customized services to users.
The Company designates a Personal Information Protection Officer as follows to take overall responsibility for matters related to personal information processing and to handle complaints and provide relief for data subjects related to personal information processing.
Personal Information Protection Officer
Data subjects may contact the Personal Information Protection Officer regarding all matters related to personal information protection, including inquiries, complaint handling, and damage relief that occur while using the Company's services. The Company will respond to and process inquiries from data subjects without delay.
Data subjects may request to view personal information in accordance with Article 35 of the Personal Information Protection Act to the department below. The Company will strive to ensure that requests from data subjects to view personal information are processed promptly.
Department for Receiving and Processing Requests to View Personal Information
Data subjects may inquire about damage relief and consultation regarding personal information infringement to the following institutions:
This Privacy Policy is effective from January 2, 2025, and if there are additions, deletions, or corrections to changes in content according to laws and policies, they will be notified through the service notice at least 7 days prior to the implementation of the changes.